Política de reembolso

At Spark of Faith, we take pride in offering faith-filled, handmade, and custom-crafted products. Because of the unique and personalized nature of our items, we have specific guidelines for returns and refunds. Please review our policy below before making a purchase.

 

📌 No Returns or Refunds on Apparel & Drinkware

We do not accept returns, exchanges, or refunds on apparel and drinkware. Here’s why:

🛠️ Handmade & Made-to-Order: Each piece is made specifically for you as soon as your order is placed. This means we order inventory for your apparel and create your item by hand.

📦 Final Sale Policy: By placing your order, you acknowledge that all sales are final and agree to these terms regarding production. We appreciate your understanding, as this allows us to continue offering high-quality, faith-inspired designs.

🚨 Order Changes & Cancellations: Once your order is placed, we cannot modify or cancel it, as production begins immediately. Please double-check your selections before confirming your order.

 

📌 Digital Products – Non-Refundable

All digital downloads (e-books, PDF guides, and other downloadable content) are final sale and non-refundable.

💌 Instant Delivery: Once purchased, digital products are automatically sent to your email, making them non-returnable.

If you have trouble accessing your download, please contact us—we’re happy to assist!

 

📌 Returns for Anointing Oil & Highlighters

We accept returns for Anointing Oil and Highlighters under the following conditions:

✅ Return Window: Must be returned within 15 days of delivery.

✅ Condition: Items must be unused, in their original packaging, and in the same condition as received.

 

How to Request a Return:

1️⃣ Email us at contact@sparkoffaithllc.com with your order number and reason for return.

2️⃣ Approval & Return Label: Once approved, we’ll provide instructions for returning your item. Please note that return shipping costs are the customer’s responsibility.

3️⃣ Inspection & Refund: Once received and inspected, we will process a refund to your original payment method (excluding shipping costs).

 

📌 Damaged or Incorrect Items

We carefully inspect and package every order, but if your item arrives damaged or incorrect, please reach out within 3 days of delivery:

📧 Email us at contact@sparkoffaithllc.com with:

• Your order number

• Clear photos of the item and packaging

We will review your request and work to resolve the issue as quickly as possible.

 

📌 Need Assistance?

If you have any questions about our return policy, feel free to reach out! We’re happy to help.

📩 Email: contact@sparkoffaithllc.com

🌍 Website: www.sparkoffaithllc.com

Thank you for understanding and supporting our faith-filled, handmade creations! 💜✨